General Sales & Customer Support Questions

I've used Active@ Disk Image to successfully restore a Windows 8 image. However, after restarting the system, a blue screen appears with Error code: 0xc0000001. How can this be fixed?

You may use a Windows 8 Recovery Disk to run the Automated Repair to correct an issue with the BCD (Boot Configuration Data).

If the Automatic Repair is unable to resolve the issue, you may use a manual method to repair the BCD.

Once booted into Windows 8 Recovery Disk, launch the command prompt.

Type in diskpart and the prompt will appear. DISKPART>

Type in these DiskPart commands:

sel disk 0
list vol

Locate your FAT32 EFI System partition from the list. You will need to assign it a drive letter with the following DiskPart commands:

sel vol 3
assign letter=b:

Now exit DiskPart by typing in "exit" to return to the regular command prompt.

From the command prompt type in the following:

cd /d b:\EFI\Microsoft\Boot\
bootrec /fixboot

Next, rename the BCD file:

ren BCD BCD.bak

Use bcdboot.exe to create a new BCD store with this command:

bcdboot c:\Windows /s b: /f ALL

At this point you may reboot your system. The issue should be resolved.

Click here: Technical Questions