Technical Questions

What does it mean when I get the error message: ". . . call has failed. HRESULT = . . . " ?

When creating an image the program usually uses the volume shadow copy service (VSS) to get a consistent image of a partition on the fly.

This error means that either VSS or COM+ has failed. Make sure that COM+ is configured properly. If necessary, reinstall COM+. Restart the VSS service (or reboot the machine) and try the operation again.

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