Technical Questions

Why do I get a message that a drive cannot be locked while creating an image?

Normally, disk backup software Active@ Disk Image relies on a snapshot driver to read data while creating an image. The snapshot driver tries to get exclusive access to the drive. You will get this message under the following circumstances:

  • If another application or the operating system is using a target partition.
  • If you are running the program from a Boot Disk (under Windows PE)
  • If your machine does not have at least one NTFS partition with 110 MB of free space.

Follow the options listed in the message dialog box to resolve the situation.

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