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Disk Image

FAQ

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VSS error 0x80070005 involving IVssWriterCallback happens when creating an image

Active@ Disk Image relies on VSS service when creating an image. It may fail due to insufficient COM access permissions resulting an error mentioning "Gathering Writer Data", IVssWriterCallback and error code 0x80070005.

To resolve this issue do the following:

boot disk

 

When selecting an image file in "Open backup file" dialog, the following error is displayed: ERROR : Access Violation at 0x005B28E0 (tried to read from 0x00000000), program terminated?

This happens because the image was created by a newer version of software than the one used to open the image. Most likely the version of Disk Image on BootDisk is outdated. Update software and try again.

 

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